Frequently Asked Questions

Retransfy is a money transfer platform focused on fast, transparent transfers between supported GHS and FCFA corridors.

Available exchange rates are displayed before a transfer is confirmed so customers can review the amount being sent and received.

Fees depend on the receiving country and transfer details. The applicable fee is shown before confirmation so there are no hidden charges.

Retransfy may require identity verification to meet anti-money laundering and know-your-customer obligations before some services are available.

Customers can contact Retransfy through the public contact page or available support channels for help with transfers, rates, fees, and account access.